Frequently Asked Questions
Everything you need to know about your Ordo shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Ordo ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I find the right size?
Every product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit for your body type.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout.
Are your materials sustainably sourced?
Ordo is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories to minimize our environmental footprint.